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Question: 1 / 400

Which of the following is NOT a task for registration/front desk staff?

Collect documentation

Verify/update patient information

Provide medical treatment

The task that is not typically assigned to registration or front desk staff is providing medical treatment. Registration and front desk staff are primarily responsible for administrative duties that facilitate patient intake and management rather than clinical responsibilities. Their main functions include collecting documentation from patients, verifying and updating patient information in the system, and collecting payments for services rendered.

Providing medical treatment falls within the scope of healthcare professionals such as doctors, nurses, or physician assistants, who are trained and qualified to deliver patient care. Front desk staff do not possess the medical training required for any kind of treatment or procedures, which is crucial for ensuring patient safety and compliance with healthcare regulations. Therefore, the distinction between administrative roles and clinical responsibilities is significant in a healthcare setting.

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Collect payments

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